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Welcome to Washington Gas

For more than 160 years, Washington Gas has been distributing natural gas to customers in the District of Columbia, Maryland and Virginia. We bring natural gas to your home or business safely and reliably.

CUSTOMER SERVICE CONTACT INFORMATION 

Contact Us By Phone

Gas Emergency Line - 703-750-1400 or 800-752-7520 (Emergency Procedures)

Customer Service & Billing Inquiries: 703-750-1000
Monday-Friday, 8 a.m. to 9 p.m. and Saturday, 8 a.m. to 4:30 p.m. (except major holidays)
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Automated Self-Service Line: 703-750-7944

Telecommunication Relay Service/TTY/TTD: 711 or 800-735-2258


Contact Us by Email

Please complete the online form. We will respond as soon as possible. If you have an urgent matter, please call 703-750-1000.


Customer Service Walk-In Offices

1100 H Street , NW, Washington, DC 20080
First Floor
Hours: Monday to Friday, 8 a.m. to 4 p.m.

3101 Martin Luther King Jr. Avenue, SE, Washington DC 20032
Hours: to Friday, 8 a.m. to 4 p.m.

1800 N. Market Street, Frederick, MD 21701
Hours: Monday to Friday, 8 a.m. to 4 p.m.

350 Hillandale Lane, Winchester, VA 22602
Hours: Monday to Friday, 8 a.m. to 4 p.m.


Correspondence Mailing Address
Washington Gas
Attn: Customer Care
6801 Industrial Road
Springfield, VA 22151