Welcome to Washington Gas
For more than 160 years, Washington Gas has been distributing natural gas to customers in the District of Columbia, Maryland and Virginia. We bring natural gas to your home or business safely and reliably.
CUSTOMER SERVICE CONTACT INFORMATION
Contact Us By Phone
Gas Emergency Line - 703-750-1400 or 800-752-7520
Customer Service & Billing Inquiries: 703-750-1000
Monday-Friday, 8 a.m. to 9 p.m. and Saturday, 8 a.m. to 4:30 p.m. (except major holidays)
View the phone menu
Automated Self-Service Line: 703-750-7944
Telecommunication Relay Service/TTY/TTD: 711 or 800-735-2258
Online Customer Service Forms
Billing Inquiries
Service Issues
Online Support
Other
Unresolved Issues
Customer Service Walk-In Offices
1100 H Street , NW, Washington, DC 20080
First Floor
Hours: Monday to Friday, 8 a.m. to 4 p.m.
3101 Martin Luther King Jr. Avenue, SE, Washington DC 20032
Hours: to Friday, 8 a.m. to 4 p.m.
1800 N. Market Street, Frederick, MD 21701
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
350 Hillandale Lane, Winchester, VA 22602
Hours: Monday to Friday, 7:30 a.m. to 1 p.m.; and 2 p.m. to 4:30 p.m.
Correspondence Mailing Address
Washington Gas
Attn: Customer Care
6801 Industrial Road
Springfield, VA 22151