To our valued customers,
We are currently undergoing routine maintenance and system improvements to better serve our customers.
If you have an immediate customer service need, email us or call us at 703-750-1000.
Other contact information are provided below.
Natural Gas. Efficient by Nature.
Contact UsIf you smell gas, or if you have an emergency involving natural gas, leave the area immediately, and call 911 or Washington Gas at 703-750-1400 or 800-752-7520.
Customer Service Contact InformationGas Emergency Line - 703-750-1400 or 800-752-7520
Customer Service & Billing Inquiries: 703-750-1000
Monday-Friday, 8 a.m. to 9 p.m. and Saturday, 8 a.m. to 4:30 p.m.
(except major holidays)
Automated Self-Service Line: 703-750-7944
Telecommunication Relay Service/TTY/TTD: 711 or 800-735-2258
Customer Service Walk-In Offices
1100 H Street , NW, Washington, DC 20080 First Floor
WGL Holdings, Inc. Corporate Office
Washington Gas Damage Prevention Hotline: 800-428-5364
Media Contact Information