Understanding Your Bill

Billing Status

As a Washington Gas customer, you may buy your natural gas from Washington Gas, the utility, or you may buy your natural gas from a retail energy supplier. Either way, Washington Gas delivers the gas through our system of pipes to your business.

• You are a Washington Gas Sales Service Customer if you buy your gas from Washington Gas.

• You are a Washington Gas Delivery Service Customer if you buy your gas from a retail energy supplier.

Sales Service Customers receive one bill from Washington Gas. Delivery Service Customers may be billed as follows:

• One bill, which combines Washington Gas charges and the energy supplier charge (this bill may be provided either by Washington Gas or by the supplier); or,

• Two separate bills. Washington Gas sends the customer a bill for the System Charge, the Delivery Service Charge and applicable taxes. Your energy supplier sends you a bill for the gas.

FOR Virginia Customers

All Applicable Riders

Understanding Your Charges

Whether you are a Delivery Service customer or a Sales Service customer, you will find some of the following items listed on your gas bill:

• CCF of Gas Used-the unit of measurement on your meter for the amount of natural gas used. One CCF is equal to 100 cubic feet of gas. There is a conversion factor for the heating value of the fuel and a converted usage figure, which is Total Therms.

• Purchased Gas Charge (PGC)-the cost of the natural gas and the cost of transporting the gas to the Washington Gas system.

• Distribution Charge-the cost of delivering the natural gas through our system to your residence or business.

Click below for an explanation of your Distribution Charge: 
 DC Customer                      Maryland Customer                   Virginia Customer  

• System Charge-covers some costs of providing your service, including depreciation, taxes, maintenance and repair of customer lines, and customer-related expenses, such as meter reading and billing.

• Taxes-are imposed by your local and state governments, and are collected and remitted to the appropriate taxing authorities.

• Unmetered Gaslight-Older gaslights may be unmetered and are therefore billed at a fixed usage. A typical two-mantle gaslight consumes approximately 219 therms annually. If you turn an unmetered gaslight on or off, please let us know immediately so we can bill you correctly.

Rate Schedules

The items previously described are covered in the rate schedules showing what the Public Service Commission of the District of Columbia, Maryland Public Service Commission, and Virginia State Corporation Commission allows us to charge. For copies of rate schedules and general service provisions, call us at (703) 750-1000 or (202) 624-6049 during regular business hours or select from the following:

District of Columbia                            Maryland                                 Virginia